Generally, it will take 1-3 business days to process and dispatch a standard shipping order from our Warehouse based in QLD. We aim to get orders dispatched quicker, however during busy times we may exceed this time frame.
Please allow up to 5 business days during sale periods.
Sale periods are when ANY sale is advertised online, or on our social media accounts.
Prices for shipping are calculated at checkout. These prices are based on the location and weight of your order.
Due to the volume of orders we receive every day, we do not combine orders or make alterations once the order has been placed. This is to minimise mistakes.
If our team notice you have placed 2 orders within a close timeframe we will do our best to combine and refund the shipping but this is not always guaranteed.
Order numbers do not always get shipped in sequential order as they are divided up among numerous dispatchers in the warehouse who all work at slightly different paces due to a mix of larger and smaller order sizes.
Every package gets dispatched with a tracking number. In the unfortunate case that your package may be delayed or lost, the first point of call would be the shipping company.
COVID19 has effected shipping all over the world and has caused delays which are out of our control. Thank you for understanding.
Standard shipping For standard Australian shipping prices are based on location and weight. We aim to dispatch orders within 1-3 business days.
Express Post shipping is available and will be offered on check out. Prices are based on location and weight. Express Orders will still be dispatched within 1-2 business days. This service uses Express by Australia Post & Australia Post partners with Star Track for majority of express shipping Australia wide.
We ship using Australia Post
Cost is calculated by weight and displayed at check out.
Local Duty and Taxes are the responsibility of the receiver in the destination country.
We ship using either DHL Global Mail, DHL Express, UPS and Australia Post.