Shipping

Please note during "End of Season Clearance" Free Shipping is not applicable.

 

General Information

Generally, it will take up to 3 business days to process and dispatch a standard shipping order from our Sydney Warehouse.

Prices for shipping are calculated at checkout.

Due to the volume of orders we receive every day, we do not combine orders or make alterations once the order has been placed. This is to minimise mistakes. 

Order numbers do not always get shipped in sequential order as they are divided up among numerous dispatchers in the warehouse who all work at slightly different paces due to a mix of larger and smaller order sizes.

Every package gets dispatched with a tracking number. In the unfortunate case that your package may be delayed or lost, the first point of call would be the shipping company.

COVID19 has effected shipping all over the world and has caused delays which are out of our control. Thank you for understanding.

 

Australia

Standard shipping $10.99 Flat Rate for standard Australian shipping. Orders will still be dispatched within 1-3 business days.

Express Post shipping is available and will be offered on check out. Prices are based on location and weight. Express Orders will still be dispatched within 1-3 business days. This service uses Eparcel Express by Australia Post and Air Express by Startrack.

We ship using a number of carriers including Australia Post, Startrack and Fastway depending on the weight and destination of the package.

Same day dispatch and delivery service for eligible Sydney Areas is currently unavailable due to COVID19.

     

    International

    Cost is calculated by weight and displayed at check out.

    Local Duty and Taxes are the responsibility of the receiver in the destination country.

    We ship using either DHL Global Mail, DHL Express, UPS and Australia Post.